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This post is taken directly from my husband's FB feed, with his permission.
"
Today's
rant....Rogers. By far, this is the WORST telecom company in North
America. I have lived in both countries for an extended period of time,
and out of AT&T, Comcast, Time/Warner (originally Road Runner, when
I was with them), Verizon, Bell, Aliant/NBTel, and Rogers....Rogers is
the worst. This is the most unethical company (and that's not saying
much) you'll ever see. Please don't use them. If they offer you any
kind of service, it's a scam. For my work phone, I was given the option
to move from Rogers to Bell (our preferred vendor), and they would buy
out my contract. So I called Rogers to get the final number to buy it
out, so I can expense it. Then after I cancel, they chuck another $100+
of charges on it. Let's call them the Christmas Fees (doesn't matter
what you call them). After talking to two people in customer service,
they basically told me to go screw. Then last night I get a call from
them that if I don't pay it in two weeks it's going to a collections
agency. I HAVEN'T EVEN GOT THE FUCKING BILL IN THE MAIL YET! Are you
fucking kidding me? "